1. Home
  2. FAQ
Help Center

Allbet FAQ — All your questions answered here

From registration and payments to bonuses, gaming, and account management — this FAQ page has detailed answers to everything. Before reaching out to support, take a moment to search here first.

50+
FAQ
6
Category
24/7
Live Support
English
Language Support

Can't find a direct answer?
Contact our live chat.

Live Chat

FAQ Categories

Choose the right category based on your question

Registration & Account

This section covers everything related to creating a new account, identity verification, changing your password, and general account management.

Payments & Transactions

Everything about deposits and withdrawals via bKash, Nagad, and Rocket — including processing times and fees.

Bonuses & Promotions

Learn all about welcome bonuses, daily cashback, reload offers, and loyalty points.

Games & Betting

Rules and FAQs covering Sports Betting, Casino, Fish Game, and the Game Lobby.

Security & Privacy

Account security, two-factor authentication, personal data privacy, and responsible gaming tips.

App & Technology

Everything you need to know about downloading, installing, and updating the Android and iOS apps, plus troubleshooting technical issues.

Category List
Registration & Account Payments & Transactions Bonuses & Promotions Games & Betting Security App & Technology
Useful Pages
Register Login Promotions App Download Responsible Gaming About Us
Direct Support

If you can't find an answer in the FAQ, contact our live chat support. Assistance is available 24 hours a day.

Live Chat

Allbet FAQ — All Your Questions Answered

Allbet is one of Bangladesh's most popular online gaming platforms, with thousands of new and returning users joining every day to enjoy Sports Betting, casino games, fish games, and more. New users often have questions — how to register, how to deposit via bKash, how to claim bonuses, and where to download the app.

This Allbet FAQ page was created specifically to provide clear, reliable answers to all these questions. With answers organized into six main categories below, you can find a solution in just seconds.

Tips: Use the category list on the left or the category cards at the top to jump directly to a specific section.
Account
Payment
Bonus
Gaming
Security
App
Registration & Account

Signing up on Allbet is simple. Go to the registration page, enter your mobile number or email address, create a strong password, and fill in the required details. Your registration will be confirmed via OTP verification. The entire process takes just 2-3 minutes.
  • You can register with a mobile number or email address
  • You must be 18 years of age or older
  • Only one account can be registered per mobile number

No, each person may only open one Allbet account. Creating multiple accounts may result in all accounts being closed and balances forfeited. If you have an issue with an existing account, please contact support directly.

On the login page, click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that code to set a new password. If the OTP doesn't arrive, wait a few minutes or choose the option to receive the code via email.

KYC (Know Your Customer) is the identity verification process. For large withdrawals or to keep your account fully active, you may be required to submit a photo of your national ID or passport. This protects your account and helps prevent fraud.

For security reasons, your name cannot be changed directly. To change your mobile number, you will need to contact the support team. After verifying your identity with a valid ID, the support team will make the necessary changes.
Payments & Transactions

Allbet supports all major mobile banking services in Bangladesh. Currently accepted payment methods are:
  • bKash — Most popular, instant processing
  • Nagad — Fast & reliable
  • Rocket (DBBL) — Secure transactions
There are no hidden charges on any payments.

The minimum deposit on Allbet generally starts from BDT 200. This limit may change during promotions. The maximum deposit limit depends on your account type and verification level. Please check the deposit page for the latest details.

Withdrawal requests are typically processed within 15 minutes to 24 hours. In most cases, bKash and Nagad withdrawals are near-instant. Minor delays may occur during peak hours. Completing your KYC verification helps speed up the process.

Wait 15–30 minutes first. If your balance still hasn't updated, contact support with your Transaction ID (TxnID) and the amount. Keep the confirmation message from bKash or Nagad — it will help resolve the issue faster.
Always send money to the correct Allbet payment number. Funds sent to the wrong number may not be recoverable.

Allbet generally does not charge any additional fees for withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction fees. For the latest information on current charges, please check the payments section.
Bonuses & Promotions

Allbet offers attractive welcome bonuses for new members. A bonus is available on your first deposit and can be used directly for betting. Bonus amounts and terms may change from time to time, so to see the latest offers Promotions Page Visit.

Bonuses cannot be withdrawn directly. To withdraw bonus funds, you must meet a wagering requirement — typically 10 to 30 times the bonus amount. Each bonus has its own terms and conditions, so make sure to read them carefully before claiming.

A set percentage of your daily losses is credited back to your account the following day as cashback. To qualify, you must place a minimum bet amount the previous day. This offer generally applies to all active members. For more details, Promotions Page see.

Yes, Allbet has a referral program. Share your referral code with friends or contacts. When they register using your code and make their first deposit, you'll receive a bonus. Full terms for the referral bonus are available on the Promotions page.
Games & Betting

Allbet offers a wide range of games and betting options:
  • Sports Betting: Bet on cricket, football, tennis, badminton, and top events from around the world
  • Live Casino: Baccarat, Roulette, and Blackjack with real dealers
  • Slot Games: Thousands of themed slot machines
  • Fish Game: Popular action-based fishing games
  • Lottery & Virtual Sports: Chance to get quick results

Log in and Sports Go to the section. Find ongoing matches under the "Live" tab. You can see real-time odds and place bets while the match is in progress. Enter your stake in the bet slip and confirm. Winnings are credited to your balance instantly.

If a bet was already confirmed before the connection dropped, it remains valid and your balance will be updated according to the result. Simply log back in after reconnecting to see the updated balance. Slot games also have a session recovery feature.

Fish Game Go to the section and enter your preferred game room. Fish will appear on screen — use your cannon to shoot and catch them. Bigger fish give higher rewards. Use different weapons and power-ups to earn more points.
Security & Privacy

Yes, Allbet is a licensed and regulated online gaming platform. All transactions are secured with SSL encryption, and your personal information is never shared with third parties. Game outcomes are determined fairly using RNG (Random Number Generator) technology.
Allbet participates in regular third-party audits to ensure full transparency.

Go to Account Settings and click on the "Security" option. From there, enable Two-Factor Authentication. Each time you log in, an OTP will be sent to your mobile. With 2FA active, no one else can access your account even if they know your password.

Change your password immediately, then notify the support team right away. Provide details of any suspicious transactions. If necessary, the support team will temporarily lock your account and launch an investigation. To prevent this from happening in the future, keep 2FA enabled and only log in from your own device.
App & Technology

Allbet App Download Page You can download it directly from the download page. Android users can download and install the APK file. A separate version is also available for iOS users. Downloading from third-party app stores can be risky.

To install an APK on Android, you need to enable the "Unknown Sources" or "Install from Unknown Sources" option. Go to Settings → Security → Unknown Sources and grant permission. You can turn this off again after installation. The exact path may differ on older Android versions.

First, fully close the app and reopen it. If that doesn't work, clear the app cache (Settings → Apps → Allbet → Clear Cache). Check your internet connection, then update to the latest version. If the issue persists, uninstall and reinstall the app.

Yes, Allbet is accessible via mobile browser (Chrome, Firefox, Safari) without the app. The website is fully mobile-responsive and displays well on smaller screens. However, the app offers additional benefits such as fingerprint login, push notifications, and faster performance.

More Important Information About Allbet

Allbet is more than just a gaming platform — it's a complete entertainment experience built for players in Bangladesh. We believe that having the right information makes solving any problem easier. That's why this Allbet FAQ page is kept up to date, so you always have access to the latest and most accurate information.

Responsible gaming is something we take very seriously. Allbet always encourages healthy gaming habits. If you feel that gaming is affecting your daily life, please Responsible Gaming Read the page. It covers various self-control tools and support resources available to you.

To learn about our privacy policy and terms and conditions, please visit Privacy Policy and Terms and Conditions Visit the page. It's worth checking these pages before you start playing on Allbet.

Still have questions? Our support team is available 7 days a week, 24 hours a day. Log in and send us a message via live chat.
Get Started Now

Join Allbet — Get Started Today

Join thousands of Bangladeshi players enjoying Sports Betting, Live Casino, and Fish Game. Registration is free and takes just 2 minutes.

Register for Free Login
বাংলা